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Privacy Policy


This privacy statement covers the website (the "Website"). The policy does not cover any third party websites linked to this Website. It describes how we protect and make use of the information you give us when you use this website. 

For the purposes of this Privacy Statement, "we ", "our " or "us " refers to National Skills Academy for Food & Drink (“NSAFD”) of The Catalyst, Baird Lane, Heslington, York YO10 5GA whose registered number is 4768495 and "you ", or "your " means the person accessing this Website. "Data " means personally identifiable information such as your name, address, telephone number, email address, user name and password. This Website may collect some or all of this type of information. By giving us this Data you impliedly consent to our use of it for the purposes set out below and as further specified when we collect the Data from you.


You are required to supply your Data where you have asked us to send you further information using the contact us form.

What Data we Gather

We may collect the following data:

  • Name and job title
  • Contact information including email address
  • Website usage data
  • Other information relevant to customer enquiries 

How your Data is used

Your Data will be used solely for the purpose specified at the time of collection and unless specified below, will not be passed or sold to any third parties unless you have indicated your consent to this at the time of your registration or following further communications from us. You may at any time contact the person listed at "Unsubscribing" below to have your registration details amended or removed.

We will not ask you for more information than is necessary and will only collect Data from you which is required for the purpose for which it is requested, or which will help us to provide you with a more valuable service. In particular, we may use your Data for the following purposes:

  • for our own internal records;
  • to fulfil your requests for certain services;
  • to contact you in response to a specific enquiry;
  • to improve the products and services we provide;
  • to personalise your experience on the Website;
  • to keep you up to date on the latest service announcements or other information that we think you would like to hear about from us;
  • to understand your needs and provide you with better services;
  • to track your usage of this Website;
  • to assist with Regulation of the NSA by the Skills Funding Agency and other relevant Government agencies and any successor bodies;
  • to send you promotional emails about products, services, offers and other things we think might be relevant to you. 

In some cases it may be necessary for us to provide your Data to our contracted agencies for data or database analysis or updating.

The Data you provide cannot be accessed except by those persons specified above. Your data will be retained for up to seven years. We will take all reasonable measures to keep your information secure. You may obtain details of the information held about you from The Brand Team, National Skills Academy for Food & Drink, The Catalyst, Baird Lane, Heslington, York YO10 5GA or by emailing

Children and Privacy

Our Website does not target and is not intended to attract children under the age of 14. We do not knowingly solicit personal information from children under the age of 14 or send them requests for personal information.

A cookie is a text-only string of information that a website transfers to the cookie file of the browser on your computer's hard disk so that the website can remember who you are. A cookie will typically contain the name of the domain from which the cookie has come, the "lifetime" of the cookie, and a value, usually a randomly generated unique number.

We use cookies in the following ways:
(i) to help us recognise you as a unique visitor (just a number) when you return to our Website and to allow us to tailor content or advertisements to match your preferred interests; and
(ii) to track user traffic patterns to see how effective our navigational structure is in helping users reach that information and to help us ensure that its structure is workable; and
(iii) to compile anonymous, aggregated statistics that allow us to determine the usefulness of our Website information.

You cannot be identified personally from a cookie. Cookies cannot read data off your hard disk or read cookie files created by other sites.

You have the ability to accept or reject cookies by modifying the settings in your browser when it alerts you to its presence. To change your cookie setting within your Internet Explorer or to reject or request permission for cookies, click on Tools/Internet Options/Privacy. More information about cookies, including how to block them and/or delete them, can be found at

You do not need to have cookies turned on to use or navigate through many parts of our Website, however this may limit some of the functions available on the Website and you may not be able to use all the interactive features.


We take reasonable precautions to keep your Data secure. Such information is subject to restricted access to prevent unauthorised or unlawful access, modification or use and accidental loss, destruction, or damage. We will ensure any third parties to whom we send your data for processing on our behalf are obliged to comply with our own standards of security and to act only upon our instructions.

Controlling Information about You

When you fill in a form or provide your details on our website, you will see one of more tick boxes allowing you to:

  • Opt-in to receive marketing communications from us by email, telephone, text message or post
  • Allow us to store your data


If you have agreed that we can use your information for marketing purposes, you can change your mind at any time and unsubscribe from receiving such information either by following the unsubscribe link sent with all electronic communications, or by emailing

We will never give your personal information to third parties unless we have your permission or the law requests us to.

Data Protection

Any personal information we hold about you is stored and processed under our data protection policy, in line with the Data Protection Act 1998.

If you have any questions or concerns about our collection, use, or disclosure of your personal information, please write to The Marketing Team, National Skills Academy for Food & Drink, The Catalyst, Baird Lane, Heslington, York YO10 5GA or by emailing


We use all endeavours to make sure information on this Website is accurate and up to date but before you rely on anything please contact us or double check the information from another source.

This Website also contains links to external Internet websites. We have included such links for your ease of reference but please note that we have no control over the contents of these websites and do not endorse their content and cannot accept responsibility for them. You access such websites at your own risk.